Are you a friendly and organized individual with a knack for managing mobile phones, social media interactions, and office enquiries? We're looking for a dynamic Receptionist to join our team and be the welcoming face of our office! 

Position: Receptionist (Front of House)   

Location: 2ND FLOOR, 121-123 NEW UNION STREET, 
COVENTRY CV1 2NT 

Hours: 9:00 AM - 5:00 PM, Monday to Friday 

Key Responsibilities: 

• Front Desk Management: Greet visitors, manage incoming calls, and ensure a smooth front office operation. 

• Mobile Phone Handling: Answer and manage mobile phone enquiries efficiently. 

• Social Media Engagement: Monitor and respond to social media posts, comments, and direct messages. 

• WhatsApp Enquiries: Manage and respond to customer enquiries via WhatsApp. 

• Appointment Scheduling: Confirm and manage appointments using our scheduling software. 

• Administrative Support: Provide general administrative support as needed.  

Requirements: 

• Minimum of 5 GCSEs, including English and Mathematics. 

• Proficiency in computer usage and basic software applications. 

• Excellent written and verbal communication skills. 

• Strong organizational skills with attention to detail. 

• Friendly and professional demeanor. 

• Ability to multitask and handle enquiries promptly and efficiently. 

What We Offer: 

• A supportive and friendly work environment. 

• Opportunities for professional growth and development. 

• Competitive salary and benefits package. 

If you're passionate about providing excellent customer service and have the skills we're looking for, we'd love to hear from you! 

How to Apply: 

Send your CV and a cover letter detailing your experience and why you'd be a great fit for this role to info@tulia.org.uk by 24 September 2024 

Join us and be the first point of contact for our valued clients!